513slot Privacy Policy
At 513slot, your personal data is protected on the basis of security and trust. This policy explains clearly what data we collect and how we handle it.
513slot ("Platform", "we") is an Online Casino and football betting service designed for Myanmar players. We place the highest priority on protecting your personal data. This Privacy Policy ("Policy") describes how we handle data collected when you access and use our website https://513slot.wine.
By accessing this website or using our services, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully, and if there is anything you do not understand, you can contact us at [email protected] to ask.
Section 1 — Personal Data We Collect
Information you provide directly
You may provide the following information when registering an account, making a deposit, contacting us via Live Chat, or filling in forms on our platform—
- Full name and identity verification details
- Email address and contact number
- Payment information related to KBZPay, Wave Money, AYA Pay, or Bank Transfer
- Age verification (21+ check)
- Messages sent via Live Chat and communication records
Technical data collected automatically
When you access and use our services, the following technical data may be collected—
- IP address and estimated location
- Browser type, language settings, and operating system
- Pages visited, time spent on each page, and click records
- Cookies and similar tracking technologies
- Game history and deposit/withdrawal records
Data we do not collect
We do not directly collect the following types of data, so they are not considered a violation of this policy—
- Full card numbers (handled by payment software and never passed to us)
- Photos or biometric data (except during the KYC process)
- Personal relationship data unrelated to the platform
Section 2 — How We Use Your Personal Data
Account management and service delivery
We use the data we collect for the following purposes—
- To create, verify, and manage your player account
- To process deposits, withdrawals, and bonus payments
- To protect against fraud, theft, and financial crime
- To carry out 21+ age verification and KYC (Know Your Customer) checks
Communication and customer support
We use your contact information only for the following purposes—
- To provide customer support via Live Chat and email
- To send account, deposit/withdrawal, and promotion notifications
- To inform you of policy changes and service updates
Platform improvement and personalised experience
We use technical logs to improve our platform and develop services that players will enjoy more. Data derived from this activity is not used to make automated individual decisions that single out any one player.
Section 3 — Sharing with Third Parties
Cases where we do share data
We do not sell, rent, or trade your personal data to third parties. However, limited sharing may occur in the following cases—
- Payment service providers (KBZPay, Wave Money, AYA Pay) — only the data strictly necessary to process deposits and withdrawals is shared
- Technical contractors — authorised service providers who support our operations (e.g. cloud hosting, cybersecurity)
- Legal requests — when disclosure is required by a valid legal obligation or court order
- Responsible gambling matters — when necessary to protect the health and safety of a player
What we will never do
We will never use your personal data to—
- Share with advertising companies or brokers without prior consent
- Pass to spam mailing companies
- Use for any purpose other than those stated
Section 4 — Cookies and Tracking
How we use cookies
We use cookies (small data files stored in your browser) to improve website performance and enhance the player experience—
- Essential cookies: required to authenticate logins and maintain your session
- Functional cookies: to remember your preferences such as language settings and payment method choices
- Analytics cookies: to understand how the site is used and build a better service
You can decline cookies through your browser settings. However, disabling cookies may mean some features of the website do not work properly.
Section 5 — Data Security Measures
Technical safeguards
513slot uses the following technical measures to protect players' personal data—
- Data transmissions are protected with SSL (Secure Socket Layer) encryption
- Payment data is masked using tokenization technology
- Regular cybersecurity audits are carried out to prevent unauthorised access
- Access to data is restricted on a need-to-know basis
- Staff receive training on how to handle personal data
Response to a data breach
If a security incident affects our data and we believe your personal data is involved, we will notify you directly without undue delay and will immediately take steps to mitigate the impact.
Section 6 — Data Retention Period
How long we keep your data
We retain personal data for as long as necessary for the purpose it was collected, or as required by law—
- Account data and transaction records may be retained for an extended period for financial auditing and AML (Anti-Money Laundering) purposes
- Data may be retained for a period after account closure during which claims can still be made
- Data we no longer need for legal protection or obligations is routinely deleted or anonymised in accordance with our policy
Section 7 — Your Rights Regarding Personal Data
Right to Access and Correct
You may request access to the personal data we hold about you. If you believe any data is incorrect, please notify us and we will verify it and correct it as quickly as possible.
Cases Where You May Request Deletion
You may request deletion of personal data you believe is no longer necessary and is not subject to any legal protection or obligation. We will review such requests and act on them if we determine they do not conflict with legal requirements.
How to Submit a Request
Any request or enquiry regarding your personal data can be sent to us via the following—
- Email: [email protected]
- Live Chat: available 24/7 on the website
We will endeavour to respond promptly upon receiving your request, and we may ask for additional information to verify the identity of the person making the request.
Section 8 — Policy on Players Under 21
Age Restriction
513slot services are intended for adults aged 21 and over only. We do not knowingly collect personal data from anyone under 21. If we become aware that data from a person under 21 has been collected, we will delete that data immediately and close the relevant account.
Section 9 — Changes to This Policy
What May Be Revised
We may update this Privacy Policy from time to time. If changes to our operations, services, or legal requirements mean this policy needs to be revised, we will publish the update on this page and change the "Last Updated" date. Access after 30 October 2026 will be considered acceptance of the revised policy.
What to Do If You Disagree
If you do not agree with the revised policy, you should stop using our services. In that case, you may contact us at [email protected] to request account closure.
Section 10 — Contact Us
Privacy Enquiries
For any questions, concerns, or requests regarding 513slot's Privacy Policy, you can reach our customer support team—
- Email: [email protected]
- Live Chat: available 24/7 with service in Burmese
We are fully committed to protecting the privacy of Myanmar players.